Privacy Protection

330k's Privacy Policy

Protecting your personal information is our primary responsibility. This Privacy Policy exists to maintain full transparency about how the information you share on 330k is collected, used, and securely stored.

Last Updated: January 2026 256-bit SSL Encryption Not Sold to Third Parties
How We We Protect Your Information

The Six Core Pillars of 330k's Privacy Policy

Encrypted Data Storage

All your personal information and payment data is protected with industry-standard AES-256 encryption. Unauthorized access and hacking attempts are blocked entirely.

No Sale of Data to Third Parties

330k never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

SSL Secured Connection

Every page and transaction on 330k is secured via HTTPS. All data transferred between your browser and our servers is fully encrypted.

Your Rights Guaranteed

You can view, correct, or request deletion of your stored information at any time. 330k always respects your data rights.

Identity Verification Security

Identity documents and records collected during the KYC process are stored on separate secured servers and can only be accessed by authorized personnel.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time with ease. You have full control over your communication preferences.

Last Revised: January 2026

1 Introduction & Scope

Welcome to 330k. This Privacy Policy ("Policy") is a transparent agreement on data management between the 330k platform ("we", "330k", "service") and our members ("you", "user"). By using the 330k website or mobile app, you are considered to have accepted this Privacy Policy.

We believe privacy is a fundamental right. That is why 330k was built from the ground up to keep your data as secure as possible, so you always know what information is being collected and why. No hidden terms, no vague language — just straight, plain talk.

Applicability: This Privacy Policy applies to all 330k services, including casino, Live Casino, Sports Betting, fish games, game lobby, and all promotional activities.

2 What Information We Collect

330k collects only the information that is necessary. Avoiding unnecessary data collection is a core part of our policy. Below is a detailed breakdown of the types of information we collect:

Data Type What Information We Collect Purpose of Collection
Identity Information Name, date of birth, national ID KYC Verification
Contact Information Email, mobile number Account Communications
Financial Information Mobile Banking/Nagad number, transaction history Payment Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Gaming Information Bet history, game preferences, session duration Service Improvement & Responsible Gaming

In addition to the information you voluntarily provide during registration, our system automatically collects certain technical data necessary to maintain the security and performance of the platform.

3 How We Use Your Information

Information collected on 330k is used only for specific and legitimate purposes. Every piece of data has a clear reason for being used, and it is never used beyond that purpose.

  • Account Management: To create, update, and keep your profile secure.
  • Identity Verification: To meet regulatory requirements and prevent fraud.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Customer Support: To respond to your questions or complaints promptly.
  • Service Improvement: To enhance your gaming experience and introduce new features.
  • Responsible Gaming: To detect excessive gaming behavior and provide timely support.
  • Promotional Communications: Only to send you offers and promotions with your consent.
  • Legal Obligations: To fulfill regulatory obligations and comply with legal processes.

330k never uses your information for automated decision-making that could significantly affect your rights.

4 Data Sharing & Third Parties

330k never sells your personal information. However, limited data may be shared in certain specific circumstances:

  • Payment Partners: Only the information necessary to complete transactions is shared with payment processors such as Mobile Banking, Nagad, and Rocket.
  • Game Provider: Licensed game providers receive only the minimum data necessary to operate their games.
  • Regulatory Authority: Information may be disclosed to government or regulatory authorities when required by legal obligation.
  • Fraud Prevention: Limited information may be included in industry-wide sharing networks to help prevent financial crime.

Important: Any data shared with third parties is governed by strict confidentiality agreements. They are not permitted to use this information beyond what 330k has authorized.

5 Cookies Policy

The 330k website and app use cookies to enhance your experience. Cookies are small text files stored on your device that help recognize you on future visits.

  • Essential Cookies: Required for login sessions, security, and core functionality. These cannot be disabled.
  • Performance Cookies: To monitor website speed and performance. Collects anonymous data.
  • Functional Cookies: To remember your language preference, theme, and other settings.
  • Marketing Cookies: To show you relevant promotions. You can turn this off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

6 Data Retention Period

330k does not store your data indefinitely. Each type of information is retained for a defined period, determined by legal obligations and operational requirements.

Data Type Retention Period
Account Information 5 years after account closure
Financial Transaction Records 7 Years (Legal Obligation)
KYC Documents 5 years after account closure
Gaming History 3 Years
Customer Support Contact 2 Years
Marketing Preferences Until you opt out

Once the retention period expires, data is securely deleted or fully anonymized so you can no longer be identified.

7 Your Data Rights

Every 330k member has certain fundamental rights over their personal information. We respect these rights and make them easy to exercise.

Right to Access Your Data

You may request to view what information we hold about you at any time.

Right to Correct Your Data

If any of your information is inaccurate, you may request a correction.

Right to Delete Your Data

Where there is no legal obligation, you may request that your information be deleted.

Right to Restrict Processing

You may request that the use of your data be restricted under certain circumstances.

Data Portability

You may request a download of your information in a structured format.

Right to Object

You may object to marketing or certain types of data processing.

To exercise these rights, please contact our support team. We will respond to your request within 30 business days.

8 Minor Protection

330k strictly prohibits providing services to anyone under 18. Our privacy policy includes special measures to protect minors.

  • Age verification is mandatory during the registration process.
  • We do not knowingly collect any information from individuals under the age of 18.
  • If a minor has registered by mistake, the account will be closed and all associated data deleted as soon as this comes to our attention.
  • Parents can contact us immediately if they have any suspicions.

For Parents: If you suspect your child is using 330k, please notify our support team immediately. We will take swift action.

9 Security Measures

330k follows industry-leading standards to protect your information. Our multi-layered security framework safeguards your data against all types of threats.

  • TLS/SSL Encryption: All data transfers are secured with 256-bit TLS encryption.
  • AES-256 Storage Encryption: All stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: To protect servers and databases from external attacks.
  • Regular Security Audits: Regular penetration testing conducted by third-party security experts.
  • Access Controls: Only authorized personnel have access to specific data.
  • Data Breach Response: You will be notified within 72 hours in the event of any security breach.

That said, no data transmission over the internet is entirely risk-free. While we apply the highest level of protection on our end, keeping your password confidential and avoiding logins from other people's devices are equally important.

10 Privacy Policy Changes

330k may update this Privacy Policy from time to time. We will notify you in appropriate ways depending on the nature and significance of the changes.

  • For minor changes, only the "Last Updated" date at the top of this page will be revised.
  • For significant changes, advance notice will be sent to your registered email address.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
  • If you do not agree to the changes, you may request to close your account.

Note: Visit this page regularly to stay up to date with the latest Privacy Policy.

11 Contact & Complaints

Our dedicated privacy team is always available to handle any questions, requests, or complaints regarding your privacy. We take every inquiry seriously.

Contact via Email

[email protected]

Live Support

24/7 Bengali live chat support is available by logging into the platform.

We typically respond within 24 to 48 hours. Complex requests may take up to 30 business days.

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